Programme Manager – Banking & Payments

Location: London (Hybrid) | Practice Area: Banking & Payments | Type: Permanent

Lead complex transformation across Banking & Payments, combining deep domain expertise with structured programme leadership.

The Role
Capco is seeking a highly experienced Programme Manager to join our Banking & Payments practice in London. You will lead large-scale transformation programmes across retail banking, corporate banking, and payments organisations — spanning digital banking, core modernisation, regulatory change, and payments innovation.

Your Banking & Payments domain expertise will be as critical as your delivery leadership. You will partner with senior client stakeholders to shape strategy, define execution approaches, and deliver measurable outcomes across multi-workstream initiatives in complex, regulated environments.

What You’ll Do

• Own delivery of multi-workstream transformation programmes across Banking & Payments, including digital, regulatory, and core platform change

• Lead and coordinate cross-functional teams spanning business, technology, risk, and operations

• Partner with senior stakeholders to define programme objectives, governance structures, and delivery roadmaps

• Manage programme scope, financials, RAID processes, and assurance to ensure successful outcomes

• Contribute to client growth through proposal development, account expansion, and thought leadership in Banking & Payments

What We’re Looking For

• Significant experience leading transformation programmes within Retail Banking, Corporate Banking, or Payments

• Strong background in a management consulting environment with client-facing delivery across complex, large-scale initiatives

• Experience delivering regulatory, operational, or digital transformation in highly regulated banking environments

• Ability to influence senior stakeholders and navigate matrix organisations

• Experience working across Agile, Waterfall, or hybrid delivery models with a focus on value realisation

Bonus Points For

• Experience delivering payments transformation (e.g. ISO 20022, Faster Payments, Open Banking, cards, digital wallets)

• Exposure to core banking modernisation or platform replacement programmes

• Knowledge of UK and/or international banking regulatory frameworks

• Experience leading multi-jurisdictional or global banking programmes

• Professional certifications such as MSP, PRINCE2, PMP, or equivalent

Why Join Capco

• Deliver high-impact transformation solutions for Tier 1 banks and payments institutions

• Work in a collaborative, flat, and entrepreneurial consulting culture

• Access continuous learning, training, and industry certifications

• Be part of a team shaping the future of digital banking and payments ecosystems

• Help drive innovation across Banking & Payments and wider financial services markets

We offer a competitive, people-first benefits package designed to support every aspect of your life:

• Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover

• Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders

• Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement

• Family Care: 8 complimentary backup care sessions for emergency childcare or elder care

• Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs

• Continuous Learning: Minimum 40 Hours of Training Annually: Take your pick—workshops, certifications, e-learning—your growth, your way. Business Coach assigned from Day One for one-on-one guidance

• Healthcare Access: Convenient online GP services

• Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance

Inclusion at Capco

We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.