About Ledger

We’re a team of experts pushing the limits of what’s possible, united by our common goal to unlock true freedom through digital ownership, making technology accessible for all. We believe in a world where users, creators and enterprises manage their value with ownership and freedom. Our curiosity drives us to innovate, empowering individuals on a global scale. We believe change is constant and our team moves forward as one, with a culture of problem-solving where every employee is empowered and supported to challenge tradition and create solutions. Our mission is simple: to make self-custody accessible and give people the keys to their own financial futures. If you want to make a true impact, we want you to join us at Ledger.

At Ledger, we’re proud to be the global platform for digital assets and Web3, with over 20% of the world’s crypto assets secured through our Ledger devices. With our headquarters in Paris, and offices in Vierzon, Grenoble, Montpellier, London, Portland, Geneva, Zurich and Central Singapore, we have a team of around 600 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 7.5 millions units already sold in 200 countries.

The team:

As part of its strong growth, Ledger – the first French unicorn in digital asset and crypto-security solutions – is looking for a Service Architect for its Operation and Infrastructure Team, in France.

You love high availability systems, metrics and automation, and want to work in a diverse, international team ? Join our team in one of the most innovative technology sectors !

As contributor of the service oriented vision, you are in charge of the definition and implementation plan for the company Infrastructure & Operations, of services infrastructure requirements such as: Service Level Requirements, Business Continuity, Security, Scalability & Capacity Management

What you’ll be doing:

• You present design recommendations for key system components, interfaces and infrastructure for the deployment of services and applications

• You make sure documentation of infrastructure architecture and service design get updated and validated

• You review the current design and implementations to detect deficiencies and suggest enhancements

• You define and drive a continuous improvement plan of services for Infrastructure & Operations

• You Prepare, schedule, coordinate service architecture related projects

• You Monitor compliance to applicable codes, practices, policies as well as infrastructure requirements and systems performance

• You communicate and interact with Ledger internal clients to document the requirements related to services operability…

What we’re looking for:

• 5+ years of experience in system architecture and project management, involving operational environments across the service management lifecycle (vision, architecture, transition, operation and continual service improvement)

• Extensive experience in service architecture and end-to-end solutions, with a technical and system integration background

• Experience with AI, cloud platforms and eco systems ( AWS,Kubernetes,...)

• Experience in selecting and applying service management policies, processes and procedures in operational environments

• Experience of cross-functional work and the ability to demonstrate a collaborative approach with regards to building key relationships across the organization and define projects scope, goals, plan and deliverables“Customer focused” with the ability to identify both internal and external customer's needs

• Creative problem solving and solutions assessment skills with an ability to identify develop and implement solutions to meet the needs of the business

• Good social skills with an ability to help the team choose a solution with high level of pressure, rapidly changing environments and ambiguity

• Experience of technology assessment and selection

• Excellent presentation and written communication in English, C1 Level

• Engineering degree

At Ledger, we are dedicated to continually investing in our employees which is why we offer more than just salaries; we provide comprehensive compensation packages that include a wide range of benefits. Here are some of the benefits you can look forward to:

• Flexible work options - Our hybrid policy allows employees to work from home up to 3 times per week

• Health & Wellness support - Health and Life Insurance.

• Financial growth opportunities - Employees can become shareholders in Ledger as well as other financial benefits depending on your country of work.

• Commuter allowance - Ledger offers a commuter allowance to contribute to your preferred means of transportation.

• Learning & Development - A comprehensive suite of training solutions providing a personalised learning experience for every employee.

For regionally specific benefits, your Talent Acquisition contact will be able to provide you with more information.

We’re committed to building an inclusive hiring process. If you need any adjustments or accommodations, just let us know, we’ll do our best to support you.