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ServiceNow Tester

Launchpadtechnologiesinc

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Location

Not specified

Salary

Not specified

Posted

1mo ago

Job Type

Full Time

About the Role

Who We Are

Launchpad is a global technology partner connecting top talent with high-impact projects across North America and beyond. We specialize in Staff Augmentation and product development, helping companies scale with agility while empowering professionals to grow in meaningful, remote-first environments.

📌 ServiceNow Tester – Manual & Automation (Contractor, Remote, LATAM)

We’re looking for a ServiceNow Tester to join a growing ServiceNow team at one of our major customers. This is a great opportunity for a mid-level QA who enjoys hands-on testing and wants to grow into automation, helping build and mature the QA practice for the ServiceNow platform. You’ll start with a strong focus on manual testing, gradually taking ownership of test automation using ServiceNow ATF, in close collaboration with Product Owners, Developers, and Business Systems Analysts.

🗓 Start date: ASAP
📆 Contract type: Contractor, Full-Time, Remote
🌐 Work hours: Monday to Friday, 8 am to 5 pm PST

🛠️ What You’ll Be Doing

  • Execute manual testing for ServiceNow applications, mainly ITSM and CSM
  • Develop and maintain test cases and test plans
  • Identify, document, and track defects using QA tools
  • Perform regression testing to ensure platform stability
  • Collaborate with POs and stakeholders to understand requirements
  • Support User Acceptance Testing (UAT)
  • Begin designing and implementing automated tests using ServiceNow ATF
  • Contribute to improving QA processes and best practices

✅ What You Need to Succeed

Must-haves

  • 3+ years of experience in Software Quality Assurance
  • Hands-on experience testing ServiceNow (any module)
  • Strong background in manual testing
  • Experience or working knowledge of ServiceNow Automated Testing Framework (ATF)
  • Familiarity with test case management and defect tracking tools
  • Good communication skills and ability to work collaboratively in a distributed team

Nice-to-haves

  • Experience with Selenium or other automation tools
  • ServiceNow certification
  • Experience working in Agile environments
  • Exposure to large-scale or enterprise platforms

🧭 Our Recruitment Process

Here’s what to expect from our candidate-friendly interview process:

  1. Initial Interview – 60 minutes with our Talent Acquisition Specialist
  2. Culture Fit – 30 minutes with our Team Engagement Manager
  3. Technical Assessment – Online Challenge/Multiple Choice Questionnaire
  4. Final Stage – 60 minutes with the Hiring Manager

🌟 Why Join Launchpad?

We believe that great work starts with great people. At Launchpad, we offer:

  • 💻 Fully remote work with hardware provided
  • 🌎 Global team experience with clients in North America
  • 💸 Competitive USD compensation
  • 📚 Training and learning stipends
  • 🌴 Paid Time Off (vacation, personal, study)
  • 🧘‍♂️ A culture that values autonomy, purpose, and human connection

✨ Ready to make your mark? Apply now and be part of something exciting.

Compliance & Equal Opportunity

Launchpad is an equal opportunity employer committed to creating an inclusive environment for all applicants. We do not discriminate on the basis of race, color, religion, gender identity, sexual orientation, age, disability, or any other protected status under applicable laws in Canada and British Columbia.

All candidate information will be handled confidentially and used solely for recruitment purposes in accordance with applicable privacy regulations.

 

About Launchpadtechnologiesinc

Launchpadtechnologiesinc is hiring for this full time position. Visit the job listing to learn more about the company and apply.